Job Description

Showroom Manager – Philadelphia, PA

We are seeking a dynamic Showroom Manager to lead our state-of-the-art Philadelphia showroom , recognized as one of the best in the industry. This role is ideal for a customer-focused, innovative leader who is passionate about creating exceptional client experiences. The ideal candidate will have strong presentation skills, leadership abilities, and a proactive approach to driving showroom success.

Job Details:

• Salary: $30 - $40 per hour
• Shift: First Shift (8 AM - 4 PM)
• Education: Bachelor’s degree preferred, combination of experience and education will be considered
• Location: Philadelphia, PA

Key Responsibilities:

Showroom Management & Client Experience

• Ensure the showroom is always client-ready, maintaining a polished and organized space.
• Oversee showroom upkeep, coordinating custodial services as needed.
• Greet and engage showroom visitors, serving as the key liaison between customers and sales teams.
• Conduct engaging showroom tours and sales presentations that elevate the brand experience.

Customer Engagement & Relationship Management

• Build and maintain strong relationships with clients, designers, influencers, and dealer partners.
• Coordinate local customer relations events, trade shows, and showroom experiences , ensuring seamless execution.
• Collaborate with corporate Client Experience teams to uphold showroom policies and deliver a world-class experience .

Sales & Marketing Support

• Work with vendors, corporate teams, and internal sales to optimize branding and sales materials .
• Support area sales efforts by ensuring showroom resources align with client and dealer needs.
• Leverage creative problem-solving to enhance customer interactions and showroom engagement .

Qualifications:

• 5+ years of experience in showroom management, retail leadership, or a related customer-facing role.
• Strong customer service skills with a passion for delivering exceptional client experiences.
• Leadership and decision-making abilities , with the confidence to work independently.
• Excellent presentation and communication skills to engage with a variety of stakeholders.
• Ability to collaborate across multiple business functions and drive showroom success.
• Proficiency in PowerPoint and other tools to support presentations and sales efforts.

If you’re a strategic, customer-driven leader ready to make an impact in a high-profile showroom environment, we encourage you to apply!

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