Job Description

Job Title : Senior Property Field Claims Adjuster

Location : Remote within Fargo, ND, and surrounding areas

Job Type : Permanent, Full-time

Salary Range : As per Exp.

Are you looking for a career where you can make a meaningful difference in people's lives? Client is seeking a Senior Property Claims Adjuster to join our field claims team. In this role, you'll provide a consistent and satisfying claims experience by effectively investigating, evaluating, negotiating, and settling property claims. You'll also leverage cutting-edge technologies, including drones and virtual claim-handling software, to guide clients through the claims process safely and efficiently.

This role allows for remote work within the assigned territory, which includes Fargo, ND, and Northwestern Minnesota.

• Investigate claims by determining applicable policy coverage and evaluating damages.
• Initiate contact with insureds, claimants, and other relevant parties to gather information, record statements, and explain the claims process.
• Perform physical and/or virtual property inspections, evaluate damages, and prepare written estimates in line with policy provisions and liability.
• Utilize innovative technologies such as drones and virtual tools for inspections.
• Provide exceptional customer service throughout the claims process.

• Experience :
  • Field property adjusting experience with an insurance carrier (independent adjusters are not eligible).
  • Relevant construction experience or knowledge.
• Location : Must reside in Fargo, ND, or the surrounding area, including Northwestern Minnesota.
• Skills :
  • Excellent customer service abilities.
  • Proficient in Microsoft Word, Excel, and claims estimating software such as Xactimate.

• Experience using drones for property inspections.
• Advanced construction and mitigation knowledge.
• Multilingual abilities.

• Must possess and maintain a valid driver's license and have the ability to operate a company vehicle.
• Must obtain a Part 107 drone license for roof inspections within 5 months of hire (passing the exam within three attempts).
• Capable of lifting, carrying, and climbing ladders (up to 50 pounds) and performing inspections in unfavorable conditions or inclement weather.
• Holds or can obtain adjuster licensing required by relevant states.

Client is proud to celebrate 100 years of business in 2025. As a company, we:

• Serve nearly one million households with a wide range of personal and business insurance products, as well as retirement and investment services.
• Provide a supportive culture where employees can make a meaningful impact without feeling "lost in the shuffle."
• Offer opportunities for career growth within this role or in other areas of our organization.

• Additional Compensation :
  • Short-term incentive bonus
  • Company car for work-related travel
• Comprehensive benefits package, including:
  • Medical, dental, vision, disability, and life insurance
  • 401(k) with company match
  • Parental leave, paid time off, and company holidays
  • Paid volunteer time in your community

• Work Environment : Remote, with a mobile office and field visits within the territory.
• Relocation : Regional relocation assistance is available.
• Work Hours : Standard business hours with occasional extensions based on business needs.

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