Technical Writer Job at ACS Consultancy Services, Albany, NY

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  • ACS Consultancy Services
  • Albany, NY

Job Description

Job Title: Technical Writer (US Citizen Only)

Location: Remote

We are currently seeking candidates who meet the following qualifications

Responsibilities:

  • Write, edit, and maintain user manuals, installation guides, API documentation, and online help content.
  • Partner with engineers, product managers, and UX designers to gather, understand, and convey complex technical information.
  • Conduct peer reviews and usability testing on documentation to ensure clarity, accuracy, and consistency.
  • Create diagrams, flowcharts, and infographics to support technical content and improve user experience.
  • Develop and maintain style guides and templates to ensure uniformity and quality in all documentation.
  • Stay current with industry trends, tools, and best practices in technical writing and documentation.
  • Manage multiple documentation projects simultaneously, tracking progress and deadlines to ensure timely delivery.
  • Develop training materials, including presentations and tutorials, for internal and external stakeholders.
  • Gather and analyze user feedback to continuously improve documentation and user experience.

Qualifications:

  • Bachelor's degree in Technical Communication, English, Computer Science, or a related field.
  • Experience as a Technical Writer, preferably in a technology or software development environment.
  • Strong understanding of software development processes; familiarity with APIs, web technologies, and system architecture is a plus.
  • Proficiency in tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word, and graphics software (e.g., Visio, Adobe Illustrator).
  • Exceptional writing, editing, and proofreading skills; ability to produce clear, concise, and user-friendly documentation.
  • Strong verbal and written communication abilities, capable of conveying complex concepts to diverse audiences.
  • Proven ability to manage multiple projects with competing deadlines in a fast-paced environment.
  • Willingness to learn new technologies and adapt to changing priorities.
  • Federal Experience is a plus.
  • Required Security clearance.


    If you meet these qualifications, please submit your application via link provided in Linkedin.
    Kindly do not call the general line to submit your application

Job Tags

Remote job,

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