Job Description

Position Summary:

The General Manager partners with the Director of Retail and Assistant Store Manager to lead a profitable and customer-centric environment through the successful development of their team. Responsibilities include managing all aspects of a single store including; hiring and developing talent, maintaining consistent store controls and applying merchant skills to curate a compelling customer experience.

Essential Job Duties and Responsibilities: (Additional duties may be assigned)

· Supervises merchandising initiatives and maintains sales floor presentation

· Review department/store trends and recommend and initiate changes for maximizing goals and objectives.

· Oversees and supports sales team and drives revenue in order to meet sales goals

· Responsible for maintaining profitability of the retail store

· Recognizing the necessity of adhering to all deadlines

· Routinely manage correspondence with customers via email and conveying information with sales team as needed

· Presence on sales floor to support selling culture while balancing operational tasks

Skill Set Requirements:

· Capable of working in a fast-paced environment

· Can prioritize multiple work assignments simultaneously

· Ability to train a multitude of people if necessary

· Organization skills including time management

· Eager for growth opportunities

· High energy, passionate, resourceful, dependable and driven

· Fluency with information technology

· Adaptable and receptive to change

· Excellent work-ethic and initiative

· Possesses strong assessment and decision-making skills

Supervisory Responsibilities:

• This position supervises the Assistant Manager, Sales Associates, Key Holders and Operations Lead. Responsibilities include interviewing and making hiring recommendations; instructing and training on proper work methods, approving weekly payroll and assigning, planning and scheduling work.

Education and Experience:

· High School Diploma or GED required.

· 5+ years of experience as a Manager in a fast-paced environment

Special Requirements: must be able to work nights, weekends and holidays.

Equipment Used:

Computer, printer, scanner, telephone, photocopier and POS system

Computer Software: Outlook, Word and Excel

Physical and Mental Requirements:

· Ability to sit, stand, walk, talk, hear, reach, push, pull, lift, crouch, kneel, bend, climb, use fingers to grasp, handle, feel, and perform repetitive motions of hands or wrists.

· Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to move objects.

· Plan or direct fairly complex work methods or operations that obtain size, shape, or physical qualities of product.

Environmental Conditions:

Work is performed in a typical retail store environment.

MacKenzie-Childs is an EEO employer

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