Job Description

Consider a career that allows you to make a positive impact on others' lives while enhancing your own. The Greater Cleveland Food Bank, the largest hunger relief organization in Northeast Ohio, provided over 50 million meals in 2024 to those in need across Cuyahoga, Ashtabula, Geauga, Lake, Ashland, and Richland counties.

Greater Cleveland Food Bank Mission Statement: We work to ensure that everyone in our communities has the nutritious food they need every day.

Join the Greater Cleveland Food Bank team and experience a supportive culture of continuous learning and development. We offer competitive pay and excellent benefits, including:

• Paid Time Off and Holiday Pay beginning day one
• Low-cost medical, dental, and vision insurance
• Generous retirement plan
• Wellness programs
• Childcare assistance
• Tuition and Student Loan assistance
• Short-term and long-term disability coverage
• Life insurance

Apply today and become part of a mission-driven organization dedicated to making a difference in the community.

SUMMARY

The Stewardship Officer is responsible for the stewardship plan for the development department, including writing content for stewardship initiatives such as the annual impact report, case for support, etc. This position facilitates the department wide process for CEO briefings and call lists.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Orchestrates department wide process for CEO briefings and call lists. Prepares donor briefings for CEO, CDO and board members on the Community Engagement and Philanthropy Committee.
• Manages requests for CEO/SLT participation in events.
• Writes external facing content for development materials including annual impact report, campaign reports, annual giving summary letters, case for support, program one pagers for designated funding opportunities, and general operating proposals.
• Collaborates with individual giving (annual fund and major gifts) and institutional giving to ensure content is appealing across a wide array of donor audiences.
• Help individual and institutional team gain synergy with stewardship strategies that lead to increased giving.
• Partners with development operations which is responsible for data for stewardship mailings. Coordinate stewardship mailings for department.
• Works with colleagues to gather information to create a department-wide stewardship calendar of all mailings, campaigns, events.
• Responsible for donor signage and recognition in partnership with Marketing and Communications team.
• Maintain required job knowledge and skills and core professional competencies. Attend and participate in required educational programs and take advantage of available professional development opportunities.
• Actively support and champion initiatives aimed at driving continuous improvement throughout the organization. May participate in one of the following: LEAN council, a kaizen, 5S campaign or other process improvement efforts to support continuous improvement and improved processes within the food bank.
• Performs other job-related duties as assigned.

Supervisory Responsibilities

• N/A

QUALIFICATIONS

Bachelor's degree (B. A.) from four-year college or university; or a minimum of five years of experience working in database management. Preferred 3-5 years of fundraising operations experience and fundraising support. Proficiency in Windows-based computer software is required. This position requires strong writing skills, attention to detail, effective multitasking, organization and project management skills, an ability to work in a team atmosphere and manage a flexible schedule. Required commitment to valuing diversity and contributing to an inclusive work environment as demonstrated through work, life or community experience. Willingness to work beyond normal working hours, when necessary.

PHYSICAL REQUIREMENTS & ENVIRONMENT

The physical requirements for this position include: Ability to frequently remain in a stationary position. Ability to move about inside the office to access file cabinets, office machinery, etc. frequently. Ability to operate a computer or other office productivity machinery constantly. Occasional ability to ascend/descend stairs to access work spaces. Occasional ability to position or move body to access filing cabinets or other work equipment. Ability to constantly exchange accurate information and communicate in person or via telephone with clients, partners, donors, coworkers and other members of the community. Must be able to constantly view a computer screen. Ability to move office equipment/supplies occasionally. Ability to lift 10-25 lbs on a regular basis. Travel is occasionally required for this position. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually quiet.

Salary Range: $50,000 - $60,000 per year

Proud to be a North Coast 99 Employer for 2017-2023

Please note that the Food Bank does not sponsor work visas for our positions. Candidates must have the legal right to work in the United States without the need for visa sponsorship. Offer of employment is contingent upon successful completion of an initial background check, drug screening, physical examination, and employment verification, and will be completed during the onboarding process.

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