Service Desk Engineer Job at Right! Systems, Inc., Meridian, ID

c1UwYjdpYTNkR29hbmpHdmIveEljTTJxNlE9PQ==
  • Right! Systems, Inc.
  • Meridian, ID

Job Description

SERVICE DESK ENGINEER - EUC (Meridian,ID)

CANDIDATES MUST BE LOCAL TO THE SERVICE AREA – INTERNATIONAL CANDIDATES NEED NOT APPLY

Since 1993, Right! Systems, Inc. (RSI) has been providing exceptional solutions and uncommon expertise to help our customers achieve lasting benefits. As a multi-vendor systems integrator, we maintain high-level certifications with key technology partners for one reason: our customers.

We are seeking a talented individual for the role of Service Desk Engineer- EUC. This is a full time position. Candidates must live in the service area and report to the Meridian office. This role reports to the Service Desk Manager.

You will be working on a team of highly skilled technicians and engineers across a wide range of disciplines. Your role is to ensure that industry best practices and methodologies are applied to the deployment, integration, and operational support of our customer environments. This is a great opportunity to build your IT career while working on exciting technologies and environments.

Work schedule is typically Monday through Friday from 8am to 5pm in-office or onsite with rotational on-call scheduling for work after-hours and on weekends.

Duties/Responsibilities

  • Build and maintain a deep technical understanding of technologies, including Windows 10/11, Microsoft Intune, Entra ID, Active Directory, Microsoft 365, and software systems. Azure and IGEL experience preferred but not required
  • Manage and maintain Microsoft 365
  • Work from Right! Systems Inc. offices to diagnose and resolve both emergency and chronic problems related to availability, security, performance, connectivity, and overall functionality
  • Work on detailed and complex support incidents across multiple technologies and disciplines as part of a team of engineers
  • Attend or participate in various product training sessions and classes in order to broaden your skillset while maintaining RSI’s vendor relationships
  • Meet with customers to discuss and outline new approaches and configuraions that improve and enhance their current environments
  • Create and maintain necessary technical support documents.
  • Provide hardware and software support
  • Other work-related duties as assigned

Qualifications/Requirements

  • 1-3 years of equivalent technology experience
  • Technical school or post-secondary education in technology preferred
  • Able to demonstrate associate level expertise or equivalent certification level in one or more of the following areas:
  • Servers and Virtualization (Windows, Azure)
  • Microsoft (365/AD/Exchange/Intune)
  • Thin-client (IGEL)
  • Exposure to Citrix Virtual Application and Desktop products as well as thin client devices preferred
  • SharePoint administration experience preferred
  • Hands-on experience supporting solutions from some of the listed vendors above
  • Experience administering Microsoft Intune for Windows endpoint devices.
  • Experience administering iOS and Android devices a plus.
  • Strong interpersonal, written, and oral communication skills
  • Strong analytical and problem-solving skills
  • Strong customer service orientation
  • Candidate must be able to conduct research into issues and problems
  • Candidate must be able to present ideas in user-friendly language
  • Candidate must be highly self-motivated and self-sufficient
  • Candidate must be able to effectively prioritize tasks in a high-pressure environment
  • Candidate must have a valid Driver’s license and vehicle insurance

Compensation/Benefits

Compensation DOE

RSI offers competitive salary, comprehensive benefits package that includes group medical, dental and vision insurance, 401(k), life insurance/LTD, and PTO (Paid Time Off) for vacation, sick and personal leave needs.

Right! Systems provides equal employment opportunity to all employees and applicants for employment without regard to race, color, creed, citizenship, status, national origin, ancestry, gender, genetic information, sexual orientation, gender expression or identity, age, religion, pregnancy or pregnancy-related conditions, physical or mental disability, marital status, veteran status, political affiliation, or any other characteristic protected by law.

Job Tags

Full time, Local area, Remote job, Weekend work, Monday to Friday,

Similar Jobs

The Greatest Agent Home Loans

Mortgage Loan Originator Job at The Greatest Agent Home Loans

 ...your future.Responsibilities: Assist borrowers in selecting loan programs that best fit their financial goals and needs...  ...transaction while overseeing all customer interactions Monitor the mortgage process to ensure all company and regulatory processes are adhered... 

Apex Systems

Senior Control Engineer Job at Apex Systems

 ...integrations to customers. Occasionally participate in commissioning activities. Participate in design reviews for STATCOM projects in Japan. Proven Expertise: A Bachelors Degree in Electrical Engineering (or related field) with 7+ years of experience or... 

Jersey City Free Public Library

Library Assistant - Part Time (Pavonia) Job at Jersey City Free Public Library

 ...$21.98 / hour The Jersey City Free Public Library is looking for a part-time Library Assistant to help staff and patrons at the Pavonia Branch....  ...incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil... 

Dental Metrics Maven

Dental CAD/CAM Designer - Exocad Job at Dental Metrics Maven

 ...POSITION TYPE: Dental Lab SPECIALTY UNIT: CAD CAM DESIGNER EXOCAD LOCATION: Palm Bay, FL JOB TYPE: Full-Time Permanent Job Opportunity: CAD CAM Designer ExoCad A well-established, privately-owned, state-of-the-art dental laboratory is expanding and... 

Expert Staffing West

General Helper Job at Expert Staffing West

 ...Expert Staffing West Hiring General helpers in Ontario, CA $18.00-19.00 an hour Monday through Friday 3 to 4 day work week 1st shift- 5am to 5pm 2nd shift- 5pm to 5am Interviews are required. This is a temporary position with opportunity for...