Job Description

Role Description: Sales Service Manager

This is a full-time on-site role for a Sales Service Manager at Christian Brothers Automotive in Gilbert, AZ (1245 E Pecos Road). The Sales Service Manager will be responsible for managing sales and service advisor team, developing and implementing sales strategies, providing exceptional customer service, handle all customer escalations and achieving sales/profitability targets. All of this accomplished utilizing CBAC processes and shop flow applications.

Qualifications

• Sales Management, Customer Service, and Account Management skills
• Strong leadership and team management skills
• Experience in the automotive service industry is a requirement (5+ Years Minimum in Leadership Role)
• Excellent communication and interpersonal skills
• Business acumen - track record of results with managing P&L - monitoring expenses
• Ability to Develop / Generate reports
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint, Outlook) and Adobe Acrobat PDF
• Must be able to evaluate/decipher business data and articulate business decisions verbally and in writing
• Intentional and lead by example with company core values, mission and purpose.
• Bachelor's degree in Business Administration, Marketing, or related field is a plus

Physical Requirements

• Being on your feet for the majority of the workday (standing, walking, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Driving manual transmission vehicles
• Keeping a brisk work pace in multitasking environment
• Using a keyboard and mouse
• Using a standard handset phone

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.

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