Job Description

Do you love sales, networking, and have a passion for seniors? The Village at White River Junction is recruiting for a Sales Counselor to join our team! This position is responsible for working with the Director of Sales & Marketing to successfully build occupancy through professional outreach and networking, a strategic sales plan, and attention to detail in the move in process. Supports the Director of Sales & Marketing in generating inquiries, handling prospects, conducting tours, entering and utilizing data entered into the CRM lead management system and other activities necessary to achieve budgeted census goals.

Salary: $25 - $30/hourly + Commission Structure

Benefits:

• 401k
• Dental Insurance
• Health Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off

Here are a few of the daily responsibilities of a Sales Counselor:

• Actively participate in any community outreach efforts.
• Work closely with the Director of Sales & Marketing to plan and implement lead-generation activities that result in generating sufficient qualified inquiries to meet move-in goals.
• Handle inquiries to the community via phone or drop-in. Must be able to quickly establish rapport and complete a thorough discovery to address prospect needs.
• Follow the ExSell with LCS sales process and utilization of ExSell Connection Sheets.
• Conduct tours of the property. Able to effectively overcome objections and ask for the sale.
• Conduct personal follow-up with variety of prospects. Able to identify and make recommendations for addressing objections/needs.
• Complete paperwork and data entry into the lead management system on a daily basis.
• Keep up-to-date on competition including their strengths and weaknesses. Identify ways to overcome any objections.
• Actively participate in any in-house marketing events.
• Actively participate in generating resident and prospect referrals
• Completion of daily lead advancing activities (phone calls, emails, text messages, video messaging, home visits as needed) in compliance with key performance indicator (KPI) goals.
• Works in conjunction with the Director of Sales, clinical team and business office manager to ensure that all move in paperwork is obtained from clinical partners and prospective resident.

Here are a few of the qualifications we would like you to have:

• Associates degree or higher preferred (emphasis in sales/marketing preferred).
• Two years’ experience in marketing/sales.
• Experience in senior living, social work, hospitality, sales, business development, or real estate preferred.
• Excellent organizational and time management skills
• Proficiency in Microsoft Office platforms and CRM systems (Salesforce a plus, but not required)
• Basic understanding of senior living or healthcare systems (Home Health, Hospice, Dementia care, etc.)

Weekend hours as needed.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer

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