Job Description

Caruso Homes is seeking a dedicated and detail-oriented Sales Assistant to join our team. This role is perfect for someone who thrives in a steady, even-paced environment that promotes accuracy and quality of work. The Sales Assistant will support the sales team by performing repetitive routines and ensuring that a complete set of procedures and tasks are completed before new ones are begun.

Responsibilities:

• Welcome and greet potential customers in a friendly and professional manner.
• Assist in creating a positive first impression for prospects visiting the sales office.
• Conduct demonstrations of model homes or products to showcase features and benefits.
• Answer questions and provide information to help prospects understand the offerings.
• Schedule appointments for the New Homes Sales Consultant based on prospect availability and interest.
• Assist in preparing and maintaining a visually appealing presentation of the community and model homes.
• Provide information on available homes, sites, options, upgrades, and pricing.
• Maintain and update customer databases with accurate information.
• Manage leads effectively, ensuring timely follow-up and tracking.
• Actively engage in lead generation activities, such as participating in events or outreach programs.
• Identify potential leads and gather relevant information for the sales team.
• Follow up with prospects after initial meetings or demonstrations to address any questions or concerns.
• Provide additional information and support as needed to move prospects through the sales process.
• Utilize software programs for customer relationship management, scheduling, and other sales-related tasks and activities.
• Ensure proficiency in relevant software to streamline processes.
• Participate in company sales meetings to stay informed about updates, strategies, and goals.
• Share insights and feedback from the field.
• Embrace and embody the company's values and mission.
• Maintain a professional and ethical approach in all interactions.
• Respond promptly to inquiries and requests from both internal and external customers.
• Demonstrate a proactive approach to meeting customer needs.
• Assist in various tasks and projects as needed to support the sales team.
• Adapt to changing priorities and contribute to the overall success of the sales efforts.

Qualifications:

• Strong communication skills, both verbal and written, to effectively interact with prospects, customers, and team members.
• Consistent punctuality to ensure availability during business hours and scheduled appointments.
• Present a polished and professional appearance that aligns with the company's image.
• Ability to present information clearly and persuasively, especially during model demonstrations and community presentations.
• Proven ability to handle challenges, resolve issues, and negotiate effectively to meet customer needs.
• Strong organizational skills to manage various tasks and responsibilities efficiently.
• Ability to work independently and prioritize tasks effectively.
• Ability to build rapport with customers and colleagues.
• Customer-focused approach with a commitment to delivering exceptional service.
• Positive attitude and approachability to create a welcoming atmosphere for potential customers.
• Enthusiasm for the product or service being offered.

Why Caruso Homes?

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• Commitment to innovation and excellence in homebuilding.
• Professional work environment with accountability for your work.
• Freedom to take charge of your own assignments and see the results of your work.
• Build close, lasting relationships with customers and colleagues.
• Work in a professional environment that fosters a family atmosphere.
• Bring accountability to your work and contribute to the overall success of the team.

How to Apply: Please submit your resume to [hr@carusohomes.com](mailto:hr@carusohomes.com). As part of the application process, we ask all candidates to complete a personality assessment.

Caruso Homes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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