Job Description

River Oaks Hospital, located minutes outside of New Orleans, Louisiana, is a 126-bed psychiatric facility that has provided quality treatment to individuals suffering from  mental illness and/or  addictive disorders since 1970. Situated on a 14-acre campus, inpatient services are available for adults and adolescents. We also offer a partial hospitalization program (PHP) and intensive outpatient programs (IOP) for adults.

The New Orleans Institute provides specialized services for the treatment of trauma and compulsive behaviors. The Eating Disorders Treatment Center offers a comprehensive program for male and female adults with anorexia, bulimia, and related eating disorders. Both the  New Orleans Institute and the  Eating Disorders Treatment Center are nationally recognized for their excellence. These programs receive referrals from around the United States and are acknowledged as leading centers in their respective fields.

River Oaks Hospital is seeking a dynamic and talented  PATIENT ACCOUNT SPECIALIST I who Conducts various patient account duties while serving as the Collector in the Business Office, ensuring all collections are completed, ensuring all services are administered within hospital standards and guidelines; working cooperatively with other patient care personnel while maintaining a high level of quality service to all patients found within the scope of services. Performs all work in accordance with the mission, vision and values of River Oaks.

Job Duties may include but are not limited to :

• Verifies insurance on all patients within one(1) business day of admit. (except weekend)
• Inform intake staff of any changes with insurance plan codes
• Send email to Utilization Review (UR), and Business Office Director on any changes in patient insurance information.
• Verifies all demographics information entered by admin staff. Updates system as needed.
• Document patients insurance benefits in system.
• Documents patients responsibility (deductible and coinsurance) in system.

Benefits Highlights:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points,

an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Requirements:

• High School diploma or equivalent required. Business-related degree ot some college courses preferred.
• One to three years’ experience with insurance plans and collecting while working in a hospital setting. Healthcare background preferred.
• Must be computer proficient and have experience with Microsoft Office. Experience with AS400, MIDAS and other applicable software preferred.
• Understanding of hospital business office policies and procedures and managed care contracts required.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

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