Panda Express - Operations Manager Job at Focus Group Services LLC, Milford, CT

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  • Focus Group Services LLC
  • Milford, CT

Job Description

Panda Express - Focus Group Services Llc in Milford, CT is looking for one operations leader to join our 10 person strong team. We are located on 2 Connecticut Turnpike. Our ideal candidate is self-driven, ambitious, and reliable.

Summary of Job Scope and Expectations:

The Operations Leader (OM) position is responsible for the

successful operations of a single store, with accountability for:

• Ensuring Workability, Intensity & Integrity

• Upholding high Operations standards and being the best

• Achieving store financial targets

• Being a Team Builder & Trusted Leader: Managing and

directing the work of store Associates

• Recruiting and hiring store Associates

• Training, coaching, developing, and disciplining store

Associates

• Providing for the safety and security of Guests and Associates

• Building emotional connection with Guests through Food,

Service & Ambiance

• Responding to Guest and Associate complaints and consulting

with other company resources as necessary

• Ensuring the delivery of exceptional Guest experiences

• Promoting brand awareness

• Community Outreach

• The OM manages a successful store in fulfillment of the Panda

2020 vision. Essential functions: The essential functions in this job

description are not all-inclusive of this job’s duties and responsibilities.

Reliable and dependable attendance is required.

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