Job Description

A client of Insight Global is seeking to hire an Office Manager. This position will be onsite once per week in Newton, KS. Responsibilities include:

Client Scheduling & Communication:

- Serve as the first point of contact for clients, addressing inquiries and providing information about services. Connecting with doctor’s offices on referrals in and out of the practice.

Billing & Insurance:

- Process client payments and manage invoicing.

- Handle insurance verification, claims submissions, and follow-ups.

- Monitor accounts receivable and ensure accurate bookkeeping.

Office Operations & Organization:

- Ensure smooth daily operations, including ordering office supplies, managing office equipment, and keeping the practice running efficiently.

- Implement organizational systems to streamline administrative processes.

Marketing & Growth Support:

- Assist with managing social media accounts and online presence, posting updates, and engaging with followers.

- Help with practice outreach efforts, such as networking with referral sources, local organizations, and other professionals in the community.

- Support the owner in exploring and implementing strategies for business growth, including increasing caseload capacity, opening new locations, or hiring additional therapists/staff.

Practice Management Software:

- Learn and utilize the practice’s management software for scheduling, billing, and record-keeping.

- Suggest improvements or integrations to make office processes more efficient.

REQUIRED SKILLS AND EXPERIENCE

• Previous experience in office or business management, healthcare administration, or a similar role (preferably in a counseling or healthcare setting).

• Familiarity with practice management software (e.g., TherapyNotes SimplePractice) or willingness to learn.

• Knowledge of billing processes, insurance claims, and client service.

• Strong organizational skills, attention to detail, and the ability to multitask effectively.

• Excellent communication skills, both written and verbal.

• A proactive and self-motivated attitude, with a desire to contribute to the growth of the business.

• Comfort with technology, including Google Workspace, Microsoft Office, and social media platforms.

• Understanding of HIPAA compliance and confidentiality in healthcare settings.

Compensation:

$17/hr to $23/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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