Job Description

Position Summary:

The Marketing Operations Coordinator is a critical member of Bradley's Marketing and Business Development department, providing operational support across essential functional areas. This role is pivotal in streamlining departmental processes, managing systems and resources, and ensuring the team can execute strategic objectives effectively. The ideal candidate will possess a blend of expertise in marketing, business development, and project management, as well as strong interpersonal and organizational skills.

Position Responsibilities:

Operations and Process Management

• Manage day-to-day team operations and coordinate workflows, including project intake templates.
• Lead the development and maintenance of the department’s operations handbook, ensuring clarity, consistency, and the phasing out of outdated processes.
• Manage vendor relations including vendor comparisons; implement changes or enhancements as needed to support department goals.
• Manage data analytics and reporting for Marketing and Business Development Committee and Board meetings.
• Maintain digital folder structures and oversee the organization of Marketing and Business Development storage areas.

Financial and Resource Management

• Reconcile and process team credit card expenses.
• Manage marketing transfer and budget reclassification requests.
• Track and report on team professional development and inter-office travel expenses.
• Oversee and maintain branded merchandise inventory, including item selection, ordering, budgeting, and fulfillment of orders for offices and practice groups.
• Support special merchandise projects such as the biannual “Pop Up Shop.”
• Research market trends and identify new branded merchandise opportunities.
• Manage inventory and budget for printed collateral and other materials.

Team Support and Collaboration

• Support onboarding efforts for new team members by coordinating communication, resources, and onboarding processes.
• Facilitate and coordinate team meetings, trainings, and retreats by managing agendas, scheduling, food orders, and logistics.
• Serve as a central point for department information flow, including drafting the weekly team update email.
• Promote team-building efforts, including acknowledging birthdays, work anniversaries, and other celebrations.

Lateral Onboarding

• Serve as a central point of contact for lateral onboarding, ensuring a seamless and welcoming process for new attorneys joining the firm.
• Coordinate with new laterals to gather critical information and communicate onboarding steps.
• Provide the Marketing and Business Development team with updates on lateral arrivals, key information, and materials needed to support integration efforts.
• Assist with setting up business card proofs and other marketing materials for new laterals.

Barons Suite and Event Management

• Manage the firm’s Barons Suite, including scheduling, ticket allocations, catering, and ensuring a positive guest experience.
• Coordinate logistics for all events hosted in the Barons Suite, including vendor communication, suite setup, and post-event evaluations.
• Oversee budget tracking for the Barons Suite and identify opportunities to enhance the firm’s use of the space for client and team engagement.

Strategic and Special Projects

• Lead and support strategic and operational initiatives that drive performance improvements and support the firm’s growth.
• Create and manage project plans with defined deliverables, resource requirements, and timelines; communicate progress and address obstacles as needed.
• Assist in department marketing budget planning cycles, including tracking, reporting, and identifying issues and variances.
• Collaborate with marketing leadership to manage and prioritize the department’s master list of projects, ensuring efficient resource allocation and staffing.

Position Requirements and Desired Skills:

• Bachelor’s degree.
• Minimum of 4-5 years of experience in a law firm or professional services setting.
• Strong time management skills with the ability to prioritize tasks, meet deadlines, and ensure attention to detail.
• Exceptional written and verbal communication skills.
• Proven interpersonal and team management skills, with the ability to collaborate across departments.
• Familiarity with technology tools such as ChromeRiver, Foundation, and ContactEase is a plus.
• Experience with budgeting, financial reconciliation, and reporting.

Bradley is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity or expression), marital status, age, physical or mental disability, veteran status, genetic information, or any legally protected status.

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