Health and Wellness Front Office Associate - Concierge Medicine Job at LifeSpan medicine, Santa Monica, CA

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  • LifeSpan medicine
  • Santa Monica, CA

Job Description

This is an amazing opportunity to join our exclusive facility. We need a like-minded and customer service oriented individual who is committed to upholding the high standards we provide for all our clients.

This is a full time position for a Front Office Associate.

We're looking for a professional with a positive attitude. Common sense, initiative and a willingness to take action are necessary in order to complete the tasks and duties for our office. You will work with a wide variety of clientele -- the ideal candidate will be comfortable multi-tasking, have good communication skills and contribute a helpful and positive attitude to our work environment. Strong work ethic and a high regard for patient confidentiality are a must.

You must be highly accountable, have great follow up, organization and communication.

Front Office Duties

  • Answer and triage phone calls
  • Confirming prescriptions, records, documents and other items needed for client care
  • Proofreading documents and reports when needed
  • Completing paperwork, reports and other items needed for day to day operations
  • Answering client/team member questions and following up on requests
  • Reporting, reconciliations and projects based on operational needs
  • Administrative work as assigned
  • Creation and maintenance of spreadsheets, forms and checklist for personal use
  • Document management
  • Special projects: short term and on going
  • Other duties as assigned
  • Ensure client has the best experience possible from beginning to end, great follow up from their visits and get everything they need

Qualifications

  • Bachelor’s degree preferred, but will consider Associates or other schooling equivalent experience.
  • Minimum of 2 years administrative office experience
  • Minimum of 2 years customer service experience
  • Medical experience not required but preferred
  • Professionalism and maturity in speech and demeanor is required
  • Highly organized with a dedication to follow through and an ability to proactively anticipate needs
  • Demonstrated written and oral communication skills, and excellent interpersonal skills
  • Excellent computer and typing skills
  • Must be a team player and also capable of working independently
  • Ability to thrive in a fast-paced, detail-oriented, high expectation environment
  • Available to work as needed based on our clients schedule
  • Must be reliable and punctual, responsive and productive
  • Must work accurately but quickly
  • Strict confidentiality and discretion

Job Tags

Full time, Temporary work,

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