About the Role:
We are looking for a dynamic Customer Success Representative to manage inbound calls, conduct lead intakes, provide consultations, and use HubSpot to improve customer relationships. This hybrid role (1-2 days remote) is based in Skokie, IL.
Responsibilities:
Preferred Qualifications:
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Major Duties: (This list may not include all the duties assigned.)1. Greet all patients in a pleasant manner and conduct patient interviews. 2. Collect and verify insurance information and scan their current medical insurance card. 3. Update and confirm patient demographic...