Customer Service Representative Job at CaroTrans, Baltimore, MD

dGswWjdTQzJkR29VbGoyb2J2eExmOHFzNnc9PQ==
  • CaroTrans
  • Baltimore, MD

Job Description

Customer Service Representative

Location: Baltimore, MD

Job Type: Full Time

Company: Carotrans

Join Our Team at Carotrans Baltimore!

About Us:

Carotrans is a leading global NVOCC (Non-Vessel Operating Common Carrier) dedicated to providing reliable and efficient ocean freight solutions. Our Baltimore team is looking for a motivated and detail-oriented Customer Service Representative to join our growing organization.

Key Responsibilities

  • Provide exceptional customer service to clients via phone and email.
  • Assist customers with booking shipments, tracking freight, and resolving inquiries.
  • Coordinate with internal teams and overseas partners to ensure smooth cargo movement.
  • Process and manage shipping documentation, including Bill of Lading, arrival notices, etc.
  • Maintain strong relationships with customers by providing timely updates and solutions.
  • Identify opportunities to improve customer satisfaction and operational efficiency.

Qualifications

  • Strong communication and problem-solving skills.
  • Ability to multitask in a fast-paced environment.
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Detail-oriented with excellent organizational skills.

Why Join our Team?

  • Competitive salary and benefits package.
  • Opportunity for a career growth with a global logistics leader.
  • Collaborative and supportive team environment.

Job Tags

Full time, Overseas,

Similar Jobs

Sanford Health

RN - Resource Team Job at Sanford Health

 ...position will be a mix of 12hr days and 8hr evenings, every 3rd weekend & every other holiday Job Summary The Registered Nurse (RN) is responsible for utilizing the nursing process (assessment, diagnosis, outcomes/planning, implementation and evaluation) to... 

Lokahi Acupuncture

Lead Massage Therapist Job at Lokahi Acupuncture

 ...talented Licensed Massage Therapists to collaborate with and work alongside our team. We are looking for therapists with the...  ...Company We are a large, vibrant practice with exceptional customer service and an incredible, caring team. We strive to create a clinic that... 

Bright Horizons

Infant/Toddler Teacher Job at Bright Horizons

Child Care Preschool Teacher - Bright Horizons at UChicago Stony Island 5824 S Stony Island Ave, Chicago, IL, 60637 Full-time position now available with preschoolers . Grow your teaching career with Bright Horizons , where you can make a meaningful impact...

Health Systems Management

Licensed Practical Nurse LPN Job at Health Systems Management

 ...Up to $8,000 Sign-On Bonus Offered, based on experience!!! Licensed Practical Nurse (LPN) Health Systems Management, Inc. (HSM) is a full service healthcare management organization providing a full range of development, management, and administrative services... 

McLean Contracting Company

Commercial Diver - MD and VA Job at McLean Contracting Company

 ...torches, and welding equipment. Ideal candidates will have 2+ years of related experience, and a comprehensive knowledge of diving...  .... Other Skills and Abilities Must be at least 18 years old, have reliable transportation to work and able to pass a physical...