CSR - Call center Representative - Tier Job at Russell Tobin, Syracuse, NY

c0VFYjZDZXlkV0FYbWpHb1lQbFBjTWlyN2c9PQ==
  • Russell Tobin
  • Syracuse, NY

Job Description

Description:

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers

$17/hr pay rate ($18 pay rate for bilingual in Spanish)

Location: East Syracuse - NY

Schedule is Monday to Friday, 8am - 5pm.

Job Tags

Monday to Friday,

Similar Jobs

GOGov

Software Trainer & Implementations (Entry-Mid Level) Job at GOGov

 ...municipalities around the country with the tools necessary to maintain, develop and connect millions of citizens with their local governments.Through programs like Citizen Request, Mobile Notifications and Online Permitting we make Government Simple for citizens,... 

Insight Global

Digital Designer Job at Insight Global

 ...Title: Digital Designer Duration: 1 year contract-to-hire Location: Katy, TX Schedule: Onsite 5 days a week Compensation: $30-35/hour JOB DESCRIPTION A large retail employer in the Katy, Texas area is looking to hire a Digital Designer to join their... 

24 Seven Talent

Warehouse Logistics Coordinator Job at 24 Seven Talent

 ...Currently, our client is seeking a warehouse manager to oversee operations across our in-house & 3P global fulfillment centers in Los Angeles & Hong Kong. This skilled multitasker...  ...experience in program / logistics / distribution / fulfillment management / 3PL ~ Proficiency... 

Expedia Group

Organizational Transformation (OT) Project Manager (US - Contract) Job at Expedia Group

 ...Organizational Transformation (OT) Project Manager (US - Contract) Salary/Hourly Rate: $66 - $76 per hour Onsite/Remote...  ...Position Overview: Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel... 

Legacy Health

OB GYN Hospitalist Job at Legacy Health

At Legacy, we are committed to making life better for others. We not only provide state-of-the-art care; we also provide compassion and a tireless desire to secure the wellbeing of our patients. If this is how you view your work as an OB/GYN, we invite you ...