Chargeback Analyst Job at Marc Fisher Footwear, Greenwich, CT

czB3UzZ5cTFkR2NWbGp5Z2EvcE9lTTJvNFE9PQ==
  • Marc Fisher Footwear
  • Greenwich, CT

Job Description

The Chargeback Analyst will be responsible for creating a concise and organized reporting system to track, consolidate and distribute all account/customer chargebacks that are received daily from our banks.

You will communicate and influence cross-functional partners in Customer Service, Sales & Production teams to resolve all discrepancies.

This position reports to the Manager of Chargebacks & Deductions and will be based out of the Greenwich, CT Headquarters with the ability to work in-office 3 days per week and remotely 2 days per week.

RESPONSIBILITIES:

  • Consolidate reports from our banking institution, and provide only applicable data to various stakeholders needed for resolution
  • Identify and analyze any chargeback trends. Present findings with recommendations to mitigate future exposure
  • Ensure chargeback coding is consistent and easily identifiable
  • Maintain accurate tracking records and monitor timelines of all chargebacks
  • Partner with internal finance and cross functional teams to quickly resolve any inquires to ensure swift resolutions
  • Communicate and escalate any delays/obstacles for chargeback resolutions

SKILLS & REQUIREMENTS

  • 1-2 years in a Retail/Wholesale Analyst role, with general knowledge of the chargeback process
  • Fierce Microsoft excel skills and analytical abilities, macro writing a plus
  • Great attention to detail, excellent problem-solving & follow-up skills
  • Ability to multi-task, make independent decisions, prioritize workload and work cohesively in a team-based environment
  • Must be able to take direction well and work independently when needed
  • Ability to build and maintain strong business relationships in a fast-paced environment
  • Bachelor’s degree required, preferably in Finance and/or Accounting

Benefits:

  • Comprehensive Medical, Dental & Vision offerings
  • 401k Plan with company match
  • 15+ Paid Holidays
  • 3pm Fridays
  • 1pm Summer Fridays
  • 15 PTO days (prorated based on start date)
  • Company paid life insurance at 2x salary
  • Employee Discount
  • Commuter & Medical/Dependent Flex Spending Benefits
  • Pet Insurance

Company Overview:

Established in 2005, Marc Fisher Footwear company is a leading full-service, product-driven fashion footwear company with knowledge and expertise in design, sales, sourcing, distribution and marketing – all with dedicated and strategic direction for each brand within the portfolio, which includes GUESS, G by Guess, Nine West, Tommy Hilfiger, Earth, Calvin Klein, Hunter Boots, Rockport, Bandolino, indigo rd., Unisa, Kenneth Cole Men’s, and Easy Spirit along with the namesake brands – Marc Fisher and Marc Fisher LTD.

Our diverse portfolio of globally recognized brands – available domestically and internationally via wholesale and retail channels – consistently meets the widest range of consumers’ fashion footwear needs, from classic to contemporary, sport to dress, men’s to women’s. Headquartered in Greenwich, Connecticut, with showrooms in New York City, Marc Fisher Footwear is sold worldwide through department stores, specialty stores and e-commerce channels.

Marc Fisher Footwear is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. EEO Employer/Vet/Disabled.

Job Tags

Holiday work, Summer work, Remote job, Worldwide, 2 days per week, 3 days per week,

Similar Jobs

Ampersand Therapy

Speech-Language Pathology Assistant Job at Ampersand Therapy

 ...Hello SLPAs! Come work with a local, woman, and therapist founded and run company! Ampersand Therapy is looking for Speech Language Pathologist Assistants (SLPAs) for the rest of the 2024-2025 school year! We are looking for full-time Speech Language Pathologist Assistants... 

The Purist

Sales Director Job at The Purist

 ...wellness and having a balanced, healthy lifestyle? Do you want to work from home? Are you social media savvy? Then we want to learn more...  ...and Ariana Huffington. The Purist is a high-quality content publisher with a fully integrated print, digital, social and... 

Edikted

Store Supervisor Job at Edikted

 ...Take the next step in your retail career with Edikted! Were opening a brand-new Edikted store in Fashion Valley, San Diego , and were looking for a Store Supervisor to help lead our team to success! If youre passionate about fashion, love delivering top-tier... 

Maxion Corp

Entry-Level Data Entry Specialist Remote Job at Maxion Corp

 ...Flexibility at Its Best: Work part-time or full-time, from anywhere, and on a schedule that fits your life. No Experience? No Problem! Comprehensive training is provided to set you up for success. Variety of Opportunities: Choose from... 

TSR Consulting Services, Inc.

Client Services Coordinator Job at TSR Consulting Services, Inc.

 ...JOB ID: 81513 Location: Tempe 3 Days onsite, 2 Days Remote Position Type: Permanent Summary: Key Responsibilities: Serve...  ..., fast-paced environment with a focus on metrics and client service. Qualifications: ~0-1 year of client service experience....